Q What should my valid proof be if my goods are broken?
A Please simply set all your damaged goods in rows and columns, then take a video for us to show how goods are damaged.
Q What type of wood is this? Is it durable?
A Ash Solid Wood which imported from the US . it’s very durable.
Q How is your after-sales service?
A There is a complete after-sales management system. We can replace parts for free in the next container or we refund your money.
Q Do you offer customized product service?
Yes, the customized product is available in our factory. Send your design pictures and detailed information to us, then we talk about it with our professional designer to make the sample product you want. And you can come to our factory to check it.
Q Do you have related certificate to prove your quality?
Yes, BSCI, FSC
Q How durable is your farbic?
A The friction test is about 40000 times.
Q Are the chairs suitable for outdoor usage?
A You can use it out side, but you cannot leave them there always if you want preserve them for the longest time .